Remember Their Name
Remembering someone's name is the first and most important step in making a connection. Most of us know someone who NEVER remembers our name. For me, it's my neighbor Doug. Doug has introduced himself to me five times in the past three years - each time as if it was the first. I usually mention that we've met and reintroduce myself. It used to drive me crazy, but now I just see it as a waste of time - he never remembers me. Don't be like Doug!

There are many techniques you can use to remember names. Most people recommend repeating a name as soon as you hear it. This not only reinforces their name in your mind, but can also give the other person a chance to correct you if you mispronounce it. Others mentally repeat the name or visualize a person along with their name. Whatever method you use, try to remember their name.

Pronounce Their Name Correctly
What sounds worse - fingernails on a chalkboard or hearing your name pronounced wrong? That's a tough one. If you don't know how to say someone's name, ask them to pronounce it for you. Most people will be glad that you asked.

Check the Spelling
Have you ever seen your name misspelled in a program or booklet? It makes you feel like you are somehow less important than the other people - as if you were an afterthought. When you're including someone's name in print, take the time to confirm the spelling. Just because your Aunt spells her name Caroline, doesn't mean your new employee Carolyn is OK with seeing her name spelled the same way.

Use Their Name Often
Once you master remembering someone's name, start using it. Instead of just saying "Hello", say "Hello Mike" and sprinkle their name into your conversation. We like to hear our own names. Plus, the more you use someone's name when talking to them, the more likely you are to remember it.

Apologize Early On
If you've forgotten someone's name, the best solution is to address it right away. Get over the embarrassment and simply say something like, "Hi, I'm [your name], I know we've met, could you please help me to remember your name?" Chances are, they've forgotten your name as well and are relieved for the opportunity to learn it again. Regardless, it's better to get it out in the open right away, rather than risking more embarrassment later on. 

The next time you meet someone new, make a point to remember their name. Relax, take some time to get to know them and log their name into your memory. The better you are at remembering and using names, the easier it will be to make long lasting connections in your personal and professional life.